Services
Tailored Technology Solutions to Fit Your Needs
01
Technology Assessment
Let’s talk through your business problems to determine if technology could be part of the solution. We will conduct a comprehensive review of your organization's current systems and processes to identify strengths, weaknesses, and areas for improvement. This assessment helps align your technology with your strategic outcomes, ensuring that your systems support your mission effectively and efficiently, as well as day to day operations.
I recommend this for all new clients. At the end of the assessment, I’ll provide you with my recommendations, and we can discuss your priorities and which problems I can help you solve.
02
Software Evaluation
We assist in evaluating multiple software options to find the most effective solution for your specific business problem. By thoroughly evaluating multiple vendors, we help you select the best software that directly addresses the needs. We consider factors such as functionality, cost, ease of use, and positive user experience, to recommend the best software that not only solves the problem but also integrates seamlessly with your existing systems.
03
Software Implementation & Configuration
Our team ensures that your new software is configured to fit your requirements. We work with software companies to get any questions answered in a timely manner. We handle integration with your existing systems and provide thorough testing to confirm everything works as intended, so you can start using your new tools with confidence.
04
Hardware Evaluation
We assess your current desktops, laptops, printers, and accessories (mouse, keyboard, etc) to determine performance, reliability, and compatibility across devices. This evaluation helps in identifying any necessary upgrades or replacements to ensure that your hardware supports your operations and is usable for you and your staff.
05
Hardware Setup
We handle the setup and configuration of your hardware to ensure it is fully operational and ready for use. We unpack and connect devices, ensuring that everything is installed and operating correctly so you can focus on your work without technical concerns.
06
Staff Training
We offer tailored training sessions to empower your staff with the knowledge and skills needed to effectively use new devices and systems. Our training is designed to enhance productivity, reduce errors, and ensure that your team can make the most out of your technology investments.
Training can be in multiple formats including, one-on-one coaching, group sessions, videos, written documentation, or any other medium you know your staff finds effective.
07
Help Desk & Troubleshooting
Our help desk services provide prompt and reliable support for any technical issues you encounter. This includes things we’ve worked on together, and any outstanding issues from before we worked together. From resolving minor glitches to addressing more complex problems, our team is here to ensure that your system runs smoothly and minimizes downtime.
08
Project & Program Management
We offer project and program management services to oversee and coordinate your technology initiatives. Whether you’re rolling out a new system or managing a large-scale tech project, we ensure that your projects are completed on time, within budget, and to your satisfaction.
This is built into all other services, but if you have an existing team that simply needs some support and guidance, we are here to help.
